Shipping Policy

Welcome to CEVITOT. We are committed to providing reliable shipping services and ensuring your pet products arrive safely.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak seasons or promotional events, processing times may be slightly extended.

Shipping Destinations

We currently ship to customers in:

• United States

• Canada

• United Kingdom

• Australia

• Most European countries

• Selected international destinations

Estimated Delivery Time

• United States: 7–15 business days

• Canada: 7–15 business days

• United Kingdom: 7–15 business days

• Australia: 7–15 business days

• Europe: 7–18 business days

• Other Countries: 10–20 business days

Delivery estimates exclude customs processing and carrier delays.

Shipping Fees

Shipping costs are calculated during checkout based on the destination and selected shipping method.

Free shipping promotions may be available for qualifying orders.

Tracking Information

After your order has been shipped, a confirmation email containing your tracking number will be sent.

Customers can monitor shipment status using the provided tracking link.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery timeframe, please contact us and we will assist in working with the shipping carrier.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses supplied by the customer may not be eligible for replacement or refund.

Contact

Email: support@cevitot.com